lazy self absorbed p.o.s. americans.

I hate americans....

Americans are rude, arrogant yet ignorant idiots. I completely understand why foreign countries hate Americans-not sure about why the French hate Americans-maybe it's like competition between two high school drama queens.

Americans think they are entitled to everything. They buy discounted trip insurance for $12.00 and think that entitles them to cancel for any reason. Although they received a copy of the terms and conditions after purchasing them and there was a link to said terms at purchase time (in addition to not being able to purchase the insurance without clicking on the box acknowledging you have read and understood the terms and conditions), they bitch "nobody reads them" when they are arguing about their claim being denied. $12.00 does not entitle you to the kingdom; don't act like it.

How are you going to call the electric company or your credit card company to make an inquiry on your account and not have your account number. When I ask for a claim number (you are calling about your claim, right?) or a policy number (the account number of that policy you bought that you are calling about) these people let the ignorance shine through. I'm not asking for your first born child or to use the hair dryer while you are taking a shower, but the stupid americans act like I'm asking for something completely unreasonable. "Hi I need an oil change but I didn't bring the car. How long will this take?"

These people are actually able to roam the streets, drive cars and reproduce. Rehearsed/staged or not, these are the people I deal with daily in my job. I always operate and live by the Golden Rule-Treat Others the Way you want to be treated. So, when you call me and cuss at me because your claim was denied because grandma passed from cancer (which you knew she was in chemo for when you bought the insurance) and I don't show empathy-it's not because I'm not empathetic to your situation-I just have a low threshold for stupid asinine idiots such as yourself. I'm thankful we are able to hang up on these people after they've cussed at us 3 times; I'm not sorry that your claim was denied and quite confused how you think that cussing at me is going to make me want to help you.

Recently, I ran across a payable claim that had been denied. Well, the woman was so nasty and rude I sure didn't feel bad for her and was not about to overturn the denial. So I let her call me a couple of wonderful cusswords (before I was able to advise her I would be hanging up if she continued to use the foul and abusive vulgar language) and ask me how I got to sleep at night (I wanted to tell her that my pillow top mattress with a featherbed on top of that is very comfortable) and that she was going to write a letter to the attorney general and blah blah blah. Unfortunately, a manager had overheard the conversation and asked me why I did not pay the claim. Originally the claim was processed by a person with more authority than I have. I told said manager I would follow up on this by the end of the day. I was told to put priority on it-so I did. I called the evil witch back and put on my roses and candy voice to let her know that I had overturned her denied claim. Suddenly, she's nice. Well, I put on the condescending voice because "killing her with kindness" might make her realize how much of a C*t she was. She thanked me, and I just told her that when I have people as pleasurable to deal with as she was, I don't mind providing assistance. Even with my condescending tone and carefully chosen words, I don't think she was smart enough to understand what was going on…..
Sometimes, after I've reminded them they clicked the box stating they've read and understood the terms and conditions of the legal binding contract (that no one held a gun to their head to make them purchase) they pretend to have a family member who is a lawyer sitting with them who wants to talk to me about their claim. I used to actually enjoy taking these calls because I too can play a lawyer on the phone. I can play a doctor too and a detective if need be. Well, a manager advised me that I technically should not be talking to them in regards to their client's claim unless we had a letter of representation from their firm on file within the claims documentation. This actually took a bit of fun away-as lawyers know they will need to sit down with the policy to read it. I casually remind them that it is not possible to purchase the insurance without clicking the box acknowledging the reading and understanding of the terms and conditions of the policy in addition to the 10 day Customer Satisfaction Guarantee, which states we'll give you the insurance premium back if you cancel within 10 days of purchasing the insurance and have not departed on the trip, nor filed a claim.

Burger King recently took away the Whopper for a day to see people's reaction. Has anyone seen the reactions? One woman demands to have the manager at the drive through window when she pulls up-I GUESS HER FAT LAZY BUTT WAS TOO BUSY TO GET OUT OF HER SUV TO GET HER 2 TRIPPLE WHOPPERS TO SCARF DOWN. Of course she would have to have told the person on the other end of the cell phone attached to her ear that she had to bitch someone out for a moment. Oh-and the guy who is in the dining room who starts yelling at the manager to get him a Whopper NOW!

Whether this was staged/rehearsed or not, I think the behavior is inappropriate and can understand why the rest of the world hates us. I'm sure not all Americans are like this (as I have friends who behave like civilized people who were born here with me), but the people I deal with unfortunately show me wonderful insight into why people are so proud to be fat lazy assine arrogant self absorbed pieces of scheisse (pronounced SHY-ZA), which is the German word for feces. (don't think too hard-if you don't get it, you don't get it) It's a shame that it's always a few that ruin it for everyone. The saddest part about this entire entry is that I'm a third generation American born Anglo Saxon…..